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Customer AI

Get more from your marketing:

Increase brand loyalty

Reduce acquisition costs

Grow revenues

Increase marketing ROI

Attract new customers

Reduce churn

Improve conversion rates

Built to deliver outcomes in acquisition and retention



Put the power of customer acquisition back in your hands

Target and acquire more ideal customers to grow revenues, increase profits, and drive a higher ROI from your campaigns.


Get closer to your customers by building brand loyalty and engagement

Provide a more personalized experience to increase LTV and reduce churn by serving the right recommendations, at the right time, via the right channel.

Underpinned by:

Predictive customer view

Our PCV unifies data from across siloed systems, gaining a clearer understanding of your customer and automatically predicting what they want, and when they're looking to buy.

Intelligence layer

Customer AI's intelligence layer capabilities can be used in combination to optimize processes and drive decision-making.


Customer AI integrates seamlessly with your existing tech stack to deliver maximum value.

This enables you to…


Attract and acquire new ideal customers

Audience Generation

Sophisticated AI-powered targeting generates segments highlighting your most valuable customers – and prescribes actions to help you acquire more of them, at the lowest cost.


Spend your money where it matters

Ad Optimization

We leverage your customer data with AI to deliver intelligent ad recommendations and smarter targeting segments – leading to increased ROAS and reduced acquisition costs.

Find out more


Increase engagement and relevance

Message Personalization

Have one-to-one conversations with your customers by delivering personalized, intelligent recommendations via your marketing comms to increase LTV and reduce churn.


Enhance the online shopping experience

Onsite Personalization

Increase conversions and average order values by predicting exactly what your customers want, serving them with intelligent onsite recommendations in real-time.

Peak makes it easy to get started with AI

  • Get rapid results with AI, no matter how messy your data is

  • Start with one solution, prove ROI, and then roll out enterprise-wide AI

  • Easy onboarding and ongoing support from our team of experts

Get the guide

Discover more about Customer AI and how it can help your acquisition and retention strategies

AI System

Peak’s AI system is a profit driving intelligence layer across your business.


Demand AI

Supercharge the supply and demand cycle to maximize profit.


Supply AI

Create an efficient, effective supply chain with AI.