Customer AI

Get more from your marketing:

Increase brand loyalty

Reduce acquisition costs

Grow revenues

Increase marketing ROI

Attract new customers

Reduce churn

Improve conversion rates

Leverage your data, no matter how messy

From CRM to social channels, we utilize all of your customer, transactional, and historical data to generate ultimate value.

Create a Predictive Customer View

With the predictive power of AI, you can gain a clearer understanding of your customers, what they want, and when they’re looking to buy. Our AI logically segments customers to enable always-on, outcome-focused campaigns.

This enables you to…

01

Deliver personalized experiences, online or in-store

Message personalization

Have one-to-one conversations with your customers, delivering personalization both via marketing communications and in-store to provide a seamless omnichannel experience.

02

Know what your customers want

Recommendation engine

Know the products, sizes, and styles that your customers want, so you can target them with the right recommendations, via the right channel, at the right time.

03

Attract and acquire new “ideal” customers

Social media targeting & lead generation

Reach previously untouchable new customers via sophisticated AI-powered social targeting, driving huge returns on social ad spend and reducing acquisition costs.

04

Prioritize and profile customers

Lead scoring & customer profile

Use AI to uncover valuable information at an individual customer level to increase lead scoring accuracy – allowing you to prioritize who to target so you can turn more leads into customers.

Peak makes it easy to get started with AI

  • Get rapid results with AI, no matter how messy your data is

  • Start with one solution, prove ROI, and then roll out enterprise-wide AI

  • Easy onboarding and ongoing support from our team of experts

Start your own AI journey

Our free guide talks you through how to get started with AI, with step-by-step advice from our team