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Customer Intelligence

AI-driven customer intelligence and insights

Know your customers like never before with the Peak customer intelligence platform.

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  • All your data

    Collect and combine your data from any source and start generating intelligence using Peak. The Peak platform fits in alongside your existing technology.

  • Enriched with AI

    Peak unifies your data to gain a clearer understanding of your customers, and automatically predicts what they want, and when they’re looking to buy.

  • Put to work

    This predictive data can have multiple use cases and our solutions lead to tangible outcomes and results – helping you make great commercial decisions, all the time.

What can you do with Decision Intelligence from Peak?

Put the power of customer acquisition back in your hands

Put the power of customer acquisition back in your hands

It’s time for you to call the shots. Improve the effectiveness of your marketing campaigns and regain control of your advertising spend.

Build brand loyalty and engagement

Build brand loyalty and engagement

Provide a more personalized experience to increase LTV and reduce churn by serving the right recommendations, at the right time, via the right channel.

Attract and acquire new ideal customers

Attract and acquire new ideal customers

Sophisticated AI-powered targeting generates segments highlighting your most valuable customers – and prescribes actions to help you acquire more of them, at the lowest cost.

Spend your money where it matters

Spend your money where it matters

Use AI to deliver intelligent ad recommendations and smarter targeting segments – leading to increased return on advertising spend and reduced acquisition costs.

Increase engagement and relevance

Increase engagement and relevance

Have one-to-one conversations with your customers by delivering personalized, intelligent recommendations via your marketing comms to increase LTV and reduce churn.

Enhance the online shopping experience

Enhance the online shopping experience

Increase conversions and average order values by predicting exactly what your customers want, serving them with intelligent onsite recommendations in real-time.

Transform your business with Decision Intelligence

Peak has the technology, strategy, services, and support to help you succeed with Decision Intelligence – a new category of enterprise software.

Put us to the test – for free!

We've teamed up with AWS to show you how AI-driven personalization can grow your e-commerce revenue and improve your sales from digital marketing – in just 21 days!

Transformational benefits at every turn

  • Grow revenues and profits

  • Attract more high value customers

  • Reduce acquisition costs

  • Increase marketing ROI

  • Deliver relevant, contextual advertising

  • Personalize every customer touchpoint

  • Increase brand loyalty and LTV

  • Reduce churn

  • Increase average order value

  • Enable multi-channel optimization

Driving results, all the time

Think big, start small, move fast

Not sure where to start?
Our guide will help you take the first steps on your Decision Intelligence journey and put you on the path to success.

Download our ‘How to get started with Decision Intelligence’ whitepaper today!

Get the guide


Be less robotic with AI

It’s time to move away from spray and pray campaigns and say goodbye to blanket communications…

Decision Intelligence can drive growth across your business

Create an efficient, effective supply chain with Artificial Intelligence

Reduce costs through better operational foresight, enabling more optimized warehouse operations and logistics processes.

Supercharge the supply and demand cycle to maximize profit

Increase forecasting and rebuying accuracy to drive profitability, avoid stockouts, optimize inventory sell-through, and reduce wastage.

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