October wrap-up | From recommendation to autonomy
By Jon Taylor on October 30, 2025How agentic AI is driving measurable outcomes for retail and manufacturing.
Even last year, the term ‘agentic AI’ would have been unfamiliar to many. But the technology is starting to gain real visibility and traction this year.
In sectors like retail and manufacturing in particular, which involve complex supply chain and product pricing decisions, it’s already well placed to provide immediate impact. But what exactly is it?
Agentic AI builds on the recent breakthroughs in large language models (LLMs) like ChatGPT and decision making frameworks. The key differentiator between agentic AI and traditional AI systems is that agentic AI can act autonomously in real-world systems.
In contrast to a traditional AI model, which waits for instructions or simply responds to queries, agent-driven systems move beyond suggestion and into execution: they plan tasks, select the right tools and take action — such as adjusting inventory levels or placing replenishment orders — with minimal human involvement, adapting in real time to changing conditions.
Read more in this article by Peak CEO and co-founder, Richard Potter, for Silicon Valleys Journal.
Industry spotlight
Retail
Peak’s AI Markdown Playbook
Retailers are facing tighter margins and unpredictable demand, but hidden profit often lies in how markdowns are managed. Peak’s AI Markdown Playbook, by our Retail Director Tom Summerfield, highlights how AI can transform markdowns from reactive price cuts into strategic profit drivers.
The playbook outlines five levers for smarter markdowns: timing, depth, segmentation, simulation and learning. By acting earlier, optimizing discount levels and continuously learning from each decision, retailers can protect margin and improve sell-through without excessive clearance.
Peak’s AI-driven approach has delivered up to 500 basis points in margin uplift, 40% less clearance stock and 30–40% time savings for pricing and merchandising teams. With AI guiding decisions, markdowns become not just necessary, but profitable.
The AI markdown playbook: five levers to unlock hidden profit in your inventory
Manufacturing
Webinar: Transforming commercial pricing with agentic AI
On November 20 2025 at 14:00 GMT/09:00 EST, join us for a free 45-minute online webinar focused on how agentic AI can revolutionize commercial pricing in the B2B space. You’ll learn how intelligent agents can autonomously balance margin, competitiveness and customer relationships and see real-life demonstrations of bid and quote optimization powered by Peak and UiPath.
Speakers include:
- William Dutton (Director of Manufacturing at Peak)
Chris Ashley (VP Strategy & Partnerships at Peak)
Caleb Jones (Industry Executive, Cash Conversion Cycle at UiPath)
Recent events
Key takeaways from UiPath FUSION
We had an amazing time on the ground in Las Vegas for UiPath FUSION! A major theme at this year’s event was the importance of industry and line-of-business depth when deploying agentic applications — exactly what Peak brings to retail, CPG, and manufacturing functions in sales, pricing, merchandising and inventory management.
After unveiling our three new agentic solutions, Richard Potter, Peak’s CEO and co-founder, joined Dan Crouch, VP Sales Ops, Heidelberg Materials North America, for an exclusive conversation on SiliconANGLE & theCUBE.
Together, they explored how pricing optimization, sales enablement and agentic automation are transforming efficiency and enhancing customer value across the heavy building materials sector.
Watch the full discussion here
On our radar
What’s caught our eye this month?
- UiPath achieves ISO/IEC 42001 certification, elevating customer trust for responsible AI automation
- Richard Potter on improving the UK’s reputation as an AI powerhouse
- OpenAI announces ChatGPT Atlas, its new browser
- How is PepsiCo improving soil health in its supply chain?
- What’s driving change in food manufacturing?
- Is overconfidence putting manufacturing supply chains at risk?
- Manchester leads Britain in surge of new AI companies
- Top tips for retailers to avoid missing out on margin
Featured content
The introductory guide to agentic AI for retail merchandising
Looking to introduce agentic AI into your business?
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