Inventory AI | Service Level Predictor
Spot and solve service issues before they happen
Proactively manage customer service levels with AI-powered predictions. Identify where and when service issues will occur and take action before they impact your customers.
Maintaining service levels can be a constant firefight
If you’re reacting to service issues at the last minute, you’re not alone. Most teams still rely on siloed data and manual processes, making it hard to spot risks early. That leads to sudden shortages, missed targets and unhappy customers.
Predict and prevent issues
With Inventory AI’s Service Level Predictor, you’ll know exactly when and where service is at risk — with enough time to fix it. Peak’s models predict the future service level for every product in every location, surfacing potential problems before they arise.
Stay one step ahead
Model service level risk across a future horizon and get a clear view of which products and customers are most at risk — so you can respond with smarter planning, better allocation or faster customer communication.
Align teams with a shared view
Service Level Predictor creates a single source of truth for service risk across planning, operations, commercial and customer teams. From shifting production priorities to shaping promotions, you’ll all be working from the same data and making confident, proactive decisions.
Customer service, redefined
Peak’s Service Level Predictor helps you maintain high service levels, even in volatile conditions. It’s designed to spot risks early, improve collaboration and support optimal decision making across your business, from supply chain teams to customer success.
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Keep customers happy
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Minimize avoidable costs like waste or late penalties
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Give sales, operations and planning teams shared visibility
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Prioritize actions based on real-world impact
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Integrate AI directly with your existing systems
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Become the supplier your customers trust
See Inventory AI's Service Level Predictor capabilities in action
Under the hood
Inventory AI’s Service Level Predictor module is built on Peak’s platform. It uses AI-powered forecasting and service modelling to highlight where attention is needed, fast.
- Combine data
- Add intelligence
- Make decisions
Ingest, transform and organize large volumes of data to build a full view of your future service levels
- Demand
- Stock
- Locations
- Supply
- Production
- Business targets
- Customer expectations
Model the service level for every SKU in every location over time
- Spot when future levels are expected to dip below target
- See the knock-on effect of shortfalls on customer demand
- Quantify risk and prioritize actions
Enable better, faster decisions across the business
- Align stakeholders around shared service forecasts
- Take early action to prevent missed demand
- Get ahead of disruption and deliver a better customer experience
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