Why AI?
Connect the entire customer journey by optimizing every touchpoint with AI.
Your AI journey starts here…
From putting millions of potential customers at your fingertips to driving supply chain efficiency, AI can optimize the entire retail operation…
Opportunity identified
Learn when customers are in-market, their brand preferences, and potential value.
Customers targeted
Customer places an order after AI-powered comms promote the right product, brand, and style.
Demand planned
Merchandisers have used AI to predict demand – so the right styles and sizes are in stock, ready to go.
Warehouse optimized
AI forecasting has ensured that high-demand products are at the front of the pick-face.
Order delivered
Customer receives their order the next day as promised – at the lowest cost and via the most sustainable method thanks to AI-optimized processes.
Benefits for you and your customers
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Engaging comms
No more blanket email spam. Customer conversations are about highly-personalized, relevant content that appeals to them, only when they are in-market.
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Improved loyalty
Customers feel that the retailer “gets them” through more personalized touchpoints, which exceed their expectations and drive brand loyalty.
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Optimized stock
Customers can find the sizes and styles they want in stock, with no concerns about missing out on their favorite products.
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Effective delivery
A smarter supply chain means orders are fulfilled on time, building customer satisfaction and reducing churn.
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Growth across the value chain
Retailers can optimize and enhance every aspect of their operation with AI, driving efficiencies across the business.
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Improved sustainability
Smarter forecasting and logistics means less wastage and a reduced carbon footprint, helping retailers move towards improving sustainability.
You're in good company
Peak’s specialist team are dedicated to delivering outcomes for retailers. With extensive industry experience, we know the market inside out and have a proven track record.
Blog
Implementing a successful artificial intelligence strategy in retail
We share some advice and learnings on how retail businesses can develop and implement a successful AI strategy.
Blog
AI's role in driving sustainability in retail
Retailers are under increasing pressure to hit sustainability targets, demonstrate ethical responsibility and reduce their negative impact o…
Blog
Connected retail: the future of customer experience
The modern shopper is now switched on 24/7, and the key to keeping them happy is to offer a personalized, connected retail experience.
Success story
We’re gaining a lot from being an AI-driven retailer, and the results of our recent social advertising campaigns speak volumes.
Blog
NRF 2020: what we learned
Peak presented twice at NRF 2020: Retail's Big Show in New York – here are some of our key learnings from one of the biggest dates in the …
Peak makes it easy to get started with AI
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Peak aligns AI with your overall business strategy, supporting you to prioritize which use case to get started with.
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Messy data? No problem. Peak ingests, transforms, and unifies your data to deliver rapid results with a short time to value.
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Solutions are configured to meet your needs, with each one focused on optimizing specific business functions.
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Peak’s AI System integrates with your existing business systems, so there’s no need to rip and replace.
The AI opportunity for fashion
Download our research report to find out how AI is driving growth across the fashion industry
