WATCH: How Ligentia leverages Inventory AI to optimize its supply chain

Transcript:

At Ligentia, we manage international supply chains for a number of retailers around the world. It’s such a dynamic industry, constant challenges, changes. We don’t want excess stock tied up in warehouses or in container yards, so we need to be on top of absolutely every order in the supply chain. We manage hundreds of thousands of purchase orders for our customers, and it’s impossible to do that manually or on a spreadsheet.

We looked around the market, looked to various AI providers for a company that we felt we could work with, grow with. We’ve been working with Peak for coming up to a year now. We’re using the Inventory AI application, which will look at inventory throughout the supply chain and make intelligent smart decisions on a constant basis such as reducing waste, reducing working capital, making decisions faster, quicker, and getting the right product to the right place on time. The biggest challenges are that there is no normal anymore.

There’s constant global disruptions, geopolitical tensions, so we need to be really, really agile with our decision making. Peak have been really flexible and understanding. It’s given us a complete new dimension to the way we manage supply chains. We can add a lot more value to our customer supply chains through the Peak AI, and it’s giving us a real competitive advantage.

What we want to do is push that throughout the supply chain. So looking at Pricing AI and then also looking at how large language models can help to really empower our colleagues and give some great solutions to our customers throughout the global supply chain.