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Jon Taylor

Head of Brand & Content

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July wrap-up: Why is everyone buying Labubus? šŸ‘¹

By Jon Taylor on July 30, 2025

How scarcity became Pop Mart’s greatest marketing weapon.

Walk past any Pop Mart store and you’ll likely see a lengthy line of people queuing outside. But why? Peak’s Tom Summerfield explores the Labubu playbook for demand-driven retail…

Labubu’s parent company Pop Mart has redefined collectible toys as luxury items by deliberately engineering product shortages. Turning what was once an impulse buy into an obsession, waitlists and sold-out signs have transformed Labubu from playful figurines into symbols of exclusivity — and elevated Pop Mart’s brand to cult status.

It’s been done before — from Apple’s limited initial iPhone releases to Supreme’s infamous product ā€œdropsā€, the world’s most valuable brands have long used scarcity to transform everyday goods into status symbols. By controlling supply, these brands ignite hype, command premium prices, and keep customers eagerly anticipating every new launch.

Through using these demand generation techniques, supply chain and inventory management has reached a whole new level of sophistication with the powerful addition of AI. But what exactly are the methods behind Pop Mart’s success with its Labubu dolls?

Read the rest of Tom’s thoughts — and discover five key pillars behind Pop Mart’s Labubu strategy — over at Retail Tech Innovation Hub.

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Industry spotlight

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Traditional markdown strategy is broken. So how do we fix it?

In boardrooms and buying meetings across retail, markdowns are discussed as a necessary evil — a way of shifting unsold stock, protecting cash flow and chasing revenue targets. But as every seasoned merchandiser knows, poorly executed markdowns wreak havoc on margins. Despite this, they remain one of the most under-optimized levers in a retailer’s commercial toolkit. It’s time we fixed that.

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Watch: The Body Shop’s agentic AI journey so far

Richard Potter sat down with Hilary McNair, Global Commercial Director at The Body Shop, at UiPath on Tour: London. Hilary explained how the retailer is evolving from traditional practices to a data-led, AI-powered approach. Partnering with Peak, they’ve begun to see real impact, streamlining operations and enhancing decision making. Now, they’re exploring the next frontier: autonomous AI agents that could fundamentally change how retail decisions are made. Watch Hilary and Richard’s conversation now — just search ā€˜The Body Shop’ to find the session.

Watch now

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Manufacturing

Agentic AI systems ā€˜will provide enormous uplift in business performance’

Our VP Strategy, Chris Ashley, was a guest on GlobalData Plcā€˜s Instant Insights podcast this month. He spoke about the growing number of use cases for agentic AI systems in business, including quote pricing in the manufacturing space, and shared his thoughts on what the future of this exciting technology has in store. You can listen to the podcast and read the write-up in this article by Verdict — hit the button below.

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We’re hiring!

Explore exciting career opportunities at Peak and UiPath

Looking for your next challenge? You’re in luck, because we’re currently hiring for a wide range of roles across several of our teams! From product marketing to data science, we’re looking to grow our team as part of the UiPath family — click the link to check out the current vacancies at Peak and UiPath.

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Upcoming events

Peak on the road šŸ›£ļø

We’ve got a busy few months ahead as we get out and about at a number of exciting industry events and trade shows! Here’s a quick snippet of what we’ve got coming up and where you can catch the Peak team šŸ™Œ

On our radar

What’s caught our eye this month?

 

Black Friday: Set perfect pricing with AI

Yes, we're talking about Black Friday. Yes, we know it's only July. But the months are flying by, and if your retail pricing strategy isn't locked in yet for the golden quarter, you're at risk of falling behind. It's time to use AI to nail your pricing for Black Friday and beyond, with maximized margin and increased sell-through.

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