Portrait of author Will Dutton
Will Dutton

Director of Manufacturing

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Agentic AI for commercial pricing: how will it transform modern selling?

By Will Dutton on December 9, 2025

Across manufacturing and distribution businesses, pricing has become both the biggest opportunity and the biggest source of leakage.

Commercial pricing teams are under pressure like never before. Cost volatility, shifting demand patterns, fragmented processes, and rising customer expectations mean they’re juggling more complexity than their tools or bandwidth were designed for.

Despite a proliferation of CRMs, CPQs, dashboards, and data lakes, much of pricing still hinges on manual work: clunky spreadsheets, meetings, historical lookups, and gut feel. These processes belong to a slower era.

Agentic AI for commercial pricing represents a huge step-change, and a structural shift in how pricing decisions are made and how they are executed.

What does “agentic” really mean when it comes to pricing?

Traditional pricing AI is descriptive or predictive: it provides insights or recommendations, but humans still carry out the work. Agentic AI is different.

Agentic pricing systems can:

  • Perceive incoming requests (emails, PDFs, structured fields)
  • Reason across thousands of variables, constraints, and historical outcomes.
  • Decide optimal prices informed by elasticity, margin targets, and win-rate modeling.
  • Act by drafting quotes, updating CRM or ERP systems, and surfacing exceptions.

Where predictive AI supports analysts, agentic AI behaves like a highly capable member of the pricing team, working instantly, consistently, and tirelessly.

Agentic AI behaves like a highly capable member of the pricing team, working instantly, consistently, and tirelessly.

From manual quoting to agentic quoting: transforming a traditional process

For most B2B organizations, a typical pricing cycle still looks like this:

  • A request arrives in a shared inbox.
  • Someone gathers customer, product, cost, and stock information.
  • They reference past deals and apply instinctive adjustments.
  • A manager approves or overwrites the price.
  • The quote is assembled and sent.
  • Systems are updated manually, often inconsistently.

Now imagine the same workflow with agentic capability layered in:

  • The system reads the inquiry, extracts line items and intent, and retrieves relevant history.
  • It constructs a market-realistic selling envelope using a trained win/loss model.
  • It applies your commercial guardrails and product-family constraints.
  • It identifies the optimal prices based on margin, revenue, and probability of win.
  • It drafts the full quote package, updates internal systems, and prepares communication.
  • It escalates exceptions or ambiguous cases to humans, with explainable logic.

Suddenly, price quoting becomes continuous, consistent, and fast. It’s now a living commercial rhythm rather than a batch process.

The science powering agentic pricing

Legacy pricing approaches often rely on coarse customer segmentation or static discount rules. These generate blunt recommendations and leave significant margin on the table.

Agentic pricing blends predictive science with optimization and execution:

1. Predict the real selling range for this exact request

Based on historical wins/losses and enriched context such as:

  • Region
  • Product attributes
  • Customer size and behavior
  • Haulage or delivery constraints
  • Competitor dynamics
  • Historical volatility

This creates a true market envelope tailored to the specific transaction.

2. Model elasticity at item level

Some items are highly sensitive to price; others barely move. Agentic pricing understands these different curves and balances them across the basket so you can sharpen where customers watch closely and recover margin where they don’t.

3. Encode your guardrails as hard constraints

Such as:

  • Margin floors
  • Product-family minimums
  • Customer-specific contracts
  • Territory rules
  • Negotiation bandwidth
  • Cost-plus thresholds

The agent cannot violate these constraints; they define the playing field.

4. Optimize toward your commercial objective

Depending on what the organization prioritizes, the system finds the price that maximizes that metric within the constraints. These could include margin, revenue, conversion, or growth in target accounts.

Agentic pricing: why it matters now

Manufacturing and distribution businesses are under pressure to deliver:

  • Sharper, more competitive pricing
  • Faster response times
  • Confidence in margin discipline
  • Consistency across teams, territories, and channels
  • Better use of commercial expertise

But human-led processes are slow, variable, and difficult to scale. Agentic pricing provides:

1. Speed

Quotes that previously took hours can now be returned in minutes.

2. Consistency

Every quote follows the same strategy and the same guardrails.

3. Scalability

One pricing manager can oversee thousands of decisions instead of dozens.

4. Precision

Micro-optimization of each line item, which isn’t achievable manually.

5. Connected decision making

Pricing decisions can account for inventory, supply, or fulfillment constraints automatically.

How agentic pricing elevates the commercial organization

Agentic pricing doesn’t remove humans, but amplifies them, replacing repetitive work with high-value commercial thinking.

Sales teams spend less time assembling quotes and more time selling. Pricing analysts shift from reactive tasks to strategy, exception handling, and scenario planning. Commercial leaders get transparent governance, auditable decisions, and improved margin control. And, crucially, finance teams gain predictability and discipline in realized margins.

A practical path forward (including A/B testing)

No organization becomes fully agentic overnight. The path unfolds in manageable steps:

1. Start with a targeted use case

A product group, territory, customer tier, or channel segment with clear volume and clear value.

2. Map your existing pricing guardrails

Margin targets, negotiation flexibility, customer agreements, product-family rules.

3. Integrate essential data sources

Historical quote outcomes, cost data, ERP/CRM, customer metadata, competitor data where available.

4. Deploy in assistive mode

Agents recommend; humans review and approve. This builds trust and establishes baselines.

5. Run controlled A/B testing

Set up two comparable segments: one using your traditional pricing approach and another using agentic pricing recommendations, and track the results side by side.

Measure the impact on margin per deal, win rate, average selling price, quote turnaround time, and the manual workload hours saved.

This kind of controlled A/B testing gives you fast and objective proof of the value that agentic pricing can deliver.

6. Expand into agentic execution

Move from recommendation to automated quote drafting, CRM updates, routing, and communication, always with human-in-the-loop oversight.

7. Scale across product lines, regions, and customer types

Introduce agentic workflows for list pricing, campaign pricing, allocation, and promotional strategy.

Why this isn’t just “better pricing”

Agentic pricing sits at the intersection of predictive AI, optimization algorithms, workflow automation, and multi-agent orchestration.

This creates an end-to-end commercial intelligence layer. A layer that unifies pricing, sales, operations, and finance with shared context and shared execution.

The outcome is already visible in real implementations:

10–20% margin gains, 2–5% higher conversion, dramatically reduced quoting workload, and faster, more reliable decision making.

These aren’t just projections, but a reflection of what manufacturing and distribution businesses are achieving with agentic AI today.

The competitive divide is forming

Soon, the difference won’t be between companies that use AI and companies that don’t.

It will be between organizations whose AI acts on their behalf, and those still stitching together spreadsheets, emails, approvals, and guesswork.

Agentic AI for commercial pricing is not just a technology upgrade, but the foundation for a faster, more disciplined, more intelligent commercial model.

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