AWS Leadership Community: Optimising the end-to-end consumer journey
Join Peak and AWS on 21 May
Consumer behaviour is changing. The modern consumer is now switched on 24 hours a day, 365 days a year, and there are more touchpoints in the customer journey than ever before, with online and in-store pathways becoming increasingly interwoven.
They expect personalisation at every single touchpoint, whether they’re shopping in a store, booking flights online or choosing a new subscription service. How can businesses from across these varied industries learn from one another to optimise the journey of their own customers – and what role does AI have to play?
Join Peak and AWS on 21 May in London for an exclusive event, as we bring together business leaders from a wide range of direct-to-consumer industries to share learnings and knowledge.
09:00 Arrivals, coffee and networking
09:30 Opening and introduction – Mylo Portas, Head of Retail, Peak
09:45 Speaker TBC
10:00 Speaker TBC
10:30 Break and networking
11:00 Roundtable and workshops
12:30 Lunch and networking
Who should attend?
CIO and CTOs; Business and Digital Transformation Directors; CMOs and Heads of Marketing; Business Leaders and anyone who is responsible for any aspect of the consumer journey.