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STRAIGHTFORWARD:

The Peak Service Experience

Your business needs a new partner, one that’s with you every step of the way.
Every business needs AI, but not every business has the expertise and skills available in-house to achieve what they want.

Peak succeeds where others fail. According to Gartner, 80% of data projects fail. They don’t with Peak.

We focus on outcomes, providing you with the technology, skills and people you need to bring AI into your business rapidly and effectively.

We invest in your success

Most tech companies leave success in the hands of their customers. We don’t. 

We provide our customers with a fully managed service to support every stage of their journey with us.

We won’t just sell you an out-of-the-box software solution and leave you to it. From implementing and onboarding our AI System to monitoring, managing and evaluating the results, we’ll be with you every step of the way to maximise your success.

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What’s Included?

Pre-sign up workshops and data analysis. We explore the opportunity and identify what’s possible.

The Peak AI System, fully implemented into your business, and the deployment of AI solutions tailored to your objectives.

Regular, detailed insight reports and ongoing support from our team of experts.

Continuous performance and accuracy monitoring of our AI System, tweaking and re-training algorithms as needed.

Ongoing measurement of the impact and value we’re providing.

An ongoing roadmap of solutions, allowing us to become a valued partner of your business and maintain success going forward.

Powered by People

What’s Included?

  • Pre-sign up workshops and data analysis. We explore the opportunity and identify what’s possible.
  • The Peak AI System, fully implemented into your business, and the deployment of AI solutions tailored to your objectives.
  • Regular, detailed insight reports and ongoing support from our team of experts.
  • Continuous performance and accuracy monitoring of our AI System, tweaking and re-training algorithms as needed.
  • Ongoing measurement of the impact and value we’re providing.
  • An ongoing roadmap of solutions, allowing us to become a valued partner of your business and maintain success going forward.

Benefits of the Service

Peak’s fully managed service takes the pain out of the process.

FAST: Instant Expertise

No lengthy hiring processes for you – get instant access to our ready-built team of experts. We’ve done the legwork, you get the benefits.  

FLEXIBLE: Tiered Subscriptions

Different subscription tiers designed to meet the differing needs of your business.

SMART: Game-changing

Our in-house AI experts, data scientists, engineers and customer success specialists are at the top of their game – and they’re all on your team.

SAFE: Shared Success

Proven expertise. Proven business partners. If we don’t think we can add the value you need, we won’t undertake the project.

Benefits of the Service

Peak’s fully managed service takes the pain out of the process.

FAST: Instant Expertise

No lengthy hiring processes for you – get instant access to our ready-built team of experts. We’ve done the legwork, you get the benefits.  

FLEXIBLE: Tiered Subscriptions

Different subscription tiers designed to meet the differing needs of your business.

SMART: Game-changing

Our in-house AI experts, data scientists, engineers and customer success specialists are at the top of their game – and they’re all on your team.

SAFE: Shared Success

Proven expertise. Proven business partners. If we don’t think we can add the value you need, we won’t undertake the project.

Service Levels

Peak has three subscription tiers designed to meet the needs of our customers.

STANDARD

ADVANCED

ENTERPRISE

Data sources:

3 5 Unlimited

Data volume:

100GB 250GB Unlimited

Data refresh:

Daily Hourly Live

Insight reports:

Fortnightly during on-boarding, then quarterly Fortnightly during on-boarding, then quarterly Up to Weekly

Ad-hoc queries and
analysis:

1-day per month 2-days per month Bespoke

Business Intelligence dashboards:

No Yes Yes

API to Peak:

Yes Yes Yes

Data change alerts:

Yes Yes Yes

Support:
(Peak standard SLA)

8am-6pm
Mon-Fri
8am-6pm
Mon-Fri
24/7

Service Levels

Peak’s fully managed service takes the pain out of the process.

STANDARD
Data sources: 3
Data volume: 100GB
Data refresh: Daily
Insight reports: Fortnightly during on-boarding, then quarterly
Ad-hoc queries and
analysis:
1-day per month
Business Intelligence dashboards: No
API to Peak: Yes
Data change alerts: Yes
Support:
(Peak standard SLA)
8am-6pm
Mon-Fri
ADVANCED
Data sources: 5
Data volume: 250GB
Data refresh: Hourly
Insight reports: Fortnightly during on-boarding, then quarterly
Ad-hoc queries and
analysis:
2-days per month
Business Intelligence dashboards: Yes
API to Peak: Yes
Data change alerts: Yes
Support:
(Peak standard SLA)
8am-6pm
Mon-Fri
ENTERPRISE
Data sources Unlimited
Data volume Unlimited
Data refresh Live
Insight reports (Up to) Weekly
Ad-hoc queries and
analysis
Bespoke
Business Intelligence dashboards Yes
API to Peak Yes
Data change alerts Yes
Support (Peak
standard SLA)
24/7
AI System

OUR ARTIFICIAL INTELLIGENCE SYSTEM

Commercial Model

STRAIGHTFORWARD, ACCESSIBLE AND RISK-FREE

Solutions

OUR BESPOKE SUITE OF AI SOLUTIONS

Talk to our experts

Peak gives your business the opportunity to grow quickly, efficiently and continuously, using data that you already have.

To find out how your business could use data, send a message to one of our experts. We’ll tell what’s possible, with no hard sell.

A quick chat with one of our experts will help you understand how your business can do great things with data.