Accelerate your advantage
Artificial intelligence (AI) is driving the retail revolution. Those retailers using the technology are growing 30% faster than the competition, with 50% higher profit margins. Using data from across the value chain, you can provide your customers with a unified commerce experience that focuses on a personalised experience from acquisition through to delivery.
Our retail customers include
AI across the value chain
Peak provides solutions that target three key areas of every retail operation. Our business-wide approach to AI for retail works across the entire value chain, resulting in a competitive advantage across the board – rather than focusing AI on just one function of a business to the detriment of another.
Our solutions work together to offer a truly unified commerce experience for your customers, whether they’re shopping in store or browsing on their smartphone. We help retailers improve customer engagement and acquisition, optimise supply and demand and support a more efficient fulfilment process.
Start your own AI journey
1) The AI journey starts here...
2) Customer Behaviour
AI generates a Predicted Customer View, learning when customers are in-market to buy, their brand preferences, potential value.
- Predicted Customer View
- Audience Centre
3) Customer Targeted
The customer is targeted by AI-powered personalised communications, promoting the right product, brand and style. They make a purchase requesting next day delivery.
- Recommendation Engine
- Social Media Targeting
4) Demand Planned
Merchandiser uses AI to forecast demand and optimise buying and stock allocation decisions. Ensures optimum stock levels to hit sales targets.
- Predicted Demand View
- Stock Allocation
- Buying Optimisation
5) Warehouse Optimised
The warehouse manager has optimised the warehouse using AI to ensure high-demand products are at the front of the pick face.
- Warehouse Optimisation
- Workforce Scheduling
6) Order Delivered
AI is used to optimise the logistics and fulfilment process, ensuring the customer received their order the next day as promised, but at the lowest cost and via the most sustainable method.
- Logistics Optimisation
Customer gets the item that they want without being “spammed” or over targeted by the retailer, in the timeframe needed. They feel the retailer “understands” them and their preferences.
Retailer can optimise the entire value chain; boosting sales, reducing costs to fulfil and maximising profitability, whilst providing an optimal customer experience to build brand loyalty. Wastage is reduced, and retailer moves towards being more sustainable.
Join the future of retail
We specialise in helping retailers compete and win in today’s competitive landscape. To find out why businesses using AI are growing 30% faster than the rest, arrange a free discovery call with our team…
What to expect in your free AI discovery call
We’ll tell you what’s possible, with no hard sell
Learn how AI-powered retailers are thriving in today’s market
Discover how AI can deliver tangible business outcomes
No expectation or commitment required
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